Have Questions? We Have Answers!

Explore our FAQ section to find quick answers to commonly asked questions about our services, packages, and more. If you don’t find what you’re looking for, don’t hesitate to reach out (Contact Below)—we’re here to help!

1. Getting Started

What is Homegrown Hosting, and who is it for?

Homegrown Hosting provides custom website design and hosting specifically for small farms and rural businesses. We make it easy to get a professional website up and running without the hassle of DIY builders or complicated tech.

How do I sign up for a website?

Getting started is easy! Click ‘See If We’re a Fit‘ to fill out a quick 5-minute questionnaire about your farm. I’ll review it personally and we can either hop on a brief call or discuss everything via email—whatever you’re more comfortable with. No pressure—just an honest conversation about whether this is the right fit for your farm.

Do I need to have a domain name before signing up?

No! If you don’t have a domain yet, we can help you choose and register one. We recommend NameCheap as they’re easy and reliable.  If you already have a domain, we’ll connect it to your new website.

Can I see a demo of the website before committing?

Yes! Our demo site (click here) give you a preview of what your website will look like. We’ve designed it with proven strategies to drive sales and engagement. When you sign up, we’ll customize it with your branding, images, content, and more fit your farm and make it yours!

What is included in the base website package?

The base package includes a homepage, about page, farm store, newsletter / blog, and contact form. Also a page dedicated to each farm enterprise (beef, pork, produce, coffee, etc).  Email capture (with Kit) is included and set-up for you.  You’ll also get professional email (i.e. info@yourfarm.com) and more!

Do you have a refund policy?

Before you sign up, you’ll see our live demo site and know exactly what you’re getting. When you sign the project agreement, you’re agreeing that the demo site structure works for your farm.

I then customize it with your colors, photos, products, and copy. You’ll get a preview link to review and request changes before launch. Once we begin work, the $999 build fee is non-refundable.

Payment options: Pay in full, split into 2 payments over 6 weeks, or 3 payments over 6 months.

Your monthly care plan is month-to-month with 30 days notice to cancel anytime.

When does my website build begin?

As soon as you complete the onboarding questionnaire and send your materials (photos, logo, product info). Most builds start within 3-5 business days and launch within 2-3 weeks depending on how quickly you provide feedback.

2. Website Design & Customization

Can I customize the website design?

Yes! Your website is custom-tailored with your colors, logo, fonts, copy, and photos to match your brand. While the core structure remains the same — because every section is strategically designed to convert visitors into customers — we customize the look and feel to make the site uniquely yours. These are not cookie-cutter templates; they’re professionally built websites crafted to drive real results.

What pages are included in my website?

The core website includes a homepage, about page, farm store, blog / newsletter page, and contact page.  The Farm store includes 4 additional pages (i.e. beef, pork, brassicas, flowers).  Also includes are thank you pages for email sign-up and contact, as well as Privacy Policy, Terms of Service, Cookie Policy, and Disclaimer – service by Termageddon (included with your monthly subscription)

Do you offer logo design and branding help?

Yes. Basic logo design is available for $499. If you already have a logo, great—we’ll use it. If you need help with colors, fonts, or overall branding direction, I’ll guide you through that as part of the setup process at no extra charge.

3. Hosting, Maintenance & Support

What's included in my monthly plan?

All plans include: Premium hosting, site security, daily backups, regular updates, professional email (info@yourfarm.com), monthly analytics reports, and direct access to me for support. The Chick Plan ($99/month) covers all the essentials. The Pullet Plan ($149/month) adds subscription/CSA management and priority support. The Hen Plan ($249/month) includes everything plus monthly email marketing and a strategy call. After your site launches, just text or email me when you need something updated—usually done within 24 hours.

Do you handle site security and updates?

Yes! We take care of software updates, security patches, and backups so you don’t have to worry about your site’s safety.

How do I request website changes or support?

Post in your Basecamp project. Need to add a product? Change a price? Update your hours? Just drop me a message and I’ll handle it—usually same day. All plans include these content updates at no extra charge.

What happens if my website goes down?

Our hosting includes uptime monitoring. If there’s an issue, we’re notified immediately and work to fix it.

Do you offer backups and site recovery?

Yes! We back up your site regularly and can restore it if anything goes wrong.

4. Marketing & Growth

Do you provide SEO services?

All websites include basic SEO setup—local search optimization, proper page structure, and technical foundations so Google can find your farm. Most small farms see great results with this included SEO. I don’t offer ongoing SEO services, but I can provide recommendations and point you in the right direction if you want to pursue more aggressive strategies.

How can I set up email marketing on my site?

We integrate Kit (formerly ConvertKit) for email signups and marketing automation. This includes setting up email sign-up forms and pop-ups, auto email –> blog feature, your first blog post, plus a full walkthrough of the system so you can manage it with confidence.  If you’re on the Hen Plan ($249/month), I write and send one email per month for you. If you’re on the Chick or Pullet Plan, you’ll manage your own email marketing, but the system is set up and ready to use from day one.

Do you provide social media integration?

Yes! We can link your website to your social media pages and add social sharing buttons.

What are the best ways to drive traffic to my website?

Some of the best ways to increase traffic include SEO optimization, email marketing, blogging, and leveraging social media. We offer services to help with each of these.

Do you offer Google Business Profile setup?

Absolutely! For a one-time fee of $149, I’ll set up and optimize your Google Business Profile so your farm appears in local searches and on Google Maps. This helps customers in your area find you when they’re searching for farms, fresh meat, eggs, or produce nearby.

Onboarding Made Simple

Get started quickly with our streamlined onboarding process. We’ll guide you every step of the way, ensuring a smooth setup from day one.

Easy File Sharing via BaseCamp

Effortlessly upload your photos, documents, and videos to Basecamp for seamless site integration. Plus, manage scheduling, chat, and message boards—all in one place. Just drag and drop your files, and we’ll take care of the rest.

Comprehensive Maintenance & Upgrades

We handle all the maintenance and upgrades for your website, ensuring it stays current, secure, and performing at its best.

Robust Security with Patchman and Imunify360

Your website’s security is our top priority. We protect your site with Patchman and Imunify360, employing advanced security measures to guard against threats and ensure your data remains safe.

Reliable Daily Backups

Your website’s security and continuity are paramount. We perform daily backups to ensure that your data is always safe and recoverable, no matter what happens.

Troubleshooting Support

Encounter an issue? No problem. We’re here to take care of all troubleshooting, ensuring your website runs smoothly at all times.

Chicken tractors on pasture

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The Part-Time Farmer

A Weekly Email for Farmers Building Something Bigger

Each week, I share practical tips from our farm and business — real stories, useful tools, and marketing ideas that actually work. It’s free, useful, and sent every Sunday morning.

Ready to Build Your Farm’s Website?

We’ll personalize the exact site you’ve seen today with your photos, products, and farm story—so you can grow your sales and spend less time wrestling with tech.

Here’s what you’ll get:

✅ A fully customized, mobile-friendly site

✅ Your farm’s products set up and ready

✅ Ongoing support and help if you need it

Join dozens of other small farms who’ve trusted Homegrown Hosting to get their farm online — without the tech headaches.